CUSTOMER SURVEY

How are we doing?

Please take a moment to rate our performance so we can continue to improve our service.

Name:
Phone:
Email:
Vehicle:

Were you greeted and waited on promptly?
YesSomewhatNo

Were you treated courteously?
YesSomewhatNo

Was the recommended service/maintenance clearly explained to you?
YesSomewhatNo

Was the service completed to your satisfaction?
YesSomewhatNo

Was the service completed in the estimated time?
YesSomewhatNo

Were you pleased with the condition of your vehicle when it was returned to you?
YesSomewhatNo

Was your overall experience with us a good one?
YesSomewhatNo

Would you recommend us to your family, friends, or work associates?
YesNo

Will you do service with us again?
YesNo

Other Comments:

Mitch Smith Auto Service

4570 West State Rd 32,
Anderson, IN 46011

ASE (Automotive Service Excellence)
Jasper
Car Care Aware